Help Center

Frequently Asked Questions

General

100% Satisfaction Guarantee

What's your returns policy?

Where are the items shipped from?

What exactly happens after ordering?

How secure is shopping in the Online Shop? Is my data protected?

Shipping

I want to know more about your deliveries.

What are the delivery charges?

Do you ship to my country?

How long will delivery take?

Payments

Why is UK Pounds the main currency?

Which payment methods are accepted in the Online Shop?